Refund policy
Information according to §5 TMG:
SH Promotion GmbH
Schenefelder Str. 17
25596 Wacken, Germany
Tel: +49 48 27 / 999 66 666
Fax: +49 48 27 / 999 66 980
E-mail: info@festivalstore-wacken.com
Seat: Wacken
AG Pinneberg HRB 16549 PI
VAT ID DE228868232
Authorized representatives:
Managing Director Holger Hübner
Managing Director Thomas Jensen
Responsible for the content: Thomas Jensen
Youth protection officer according to §7 JMStV
Manfred Lack, lawyer and notary
Phone: +49 4621 / 307010
Fax: +49 4621 / 3070111
E-mail: mlack@lack-tischler.de
Data Protection Officer
Name: Reinher Karl
Address: HABEWI GmbH & Co KG, Palmaille 96, 22767 Hamburg
Telephone: 040/ 18189800RIGHT OF WITHDRAWAL
2.1 Cancellation policy
2.1.1 You have the right to withdraw from this contract within fourteen days without giving any reason.
2.1.2 The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
2.1.3 In order to exercise your right of withdrawal, you must inform us
SH Promotion GmbH,
Schenefelder Str. 17. 25596 Wacken,
Tel: +49 48 27 / 999 66 666, Fax: +49 48 27 / 999 66 980,
E-Mail: info@metalmerch.com of your decision to withdraw from this contract
by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. You can also fill out and submit the sample withdrawal form or another clear declaration electronically on our website (insert Internet address). If you make use of this option, we will immediately send you a confirmation of receipt of such a withdrawal (e.g. by e-mail).
2.1.4 In order to comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
2.1.5 Consequences of revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
You must return or hand over the goods to us or to (insert the name and address of the person authorized by you to receive the goods, if applicable) immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
- End of the withdrawal policy -
Fax: 040/ 181898099
E-mail: datenschutz@habewi.de
Online dispute resolution (OS)
The EU Commission offers the possibility of online dispute resolution on an online platform operated by it.
This can be accessed via the following link: http://ec.europa.eu/consumers/odr